Soothsayer, Verbal Ninja, Saint
Having a great experience as a customer is a key focus for Fun.com. From being able to navigate the site easily to getting what you had wanted to being able to return an item, we want every step of the process to be as smooth as possible. Sometimes our customers need a bit of help, however, and that’s where our Customer Service team steps in. Our Customer Service Representatives don’t work to just solve problems.
They want to make a connection with our customers. So, if a customer calls about an event that’s going on or has questions about a particular item, our Customer Service team will engage in conversation about it. We have found that building relationships in this way creates loyal customers and helps keep our Customer Service team feeling happy that they were able to help make a person’s day.